Archive | RiseMoney Video Help

07 September 2009 ~ Comments Off

Loan Amortization Chart

Amortization chart tabulates individual expected cash flows for the repayment of a loan case. Each repayment is split into two parts, the interest and principal. Depending on the type of rate plan chosen, the amortization chart may differ. Usually a larger chunk of the initial payments go towards repaying the total interest applicable on the [...]

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07 September 2009 ~ Comments Off

Blacklisting a Customer

The process of blacklisting a customer in RiseMoney is simple. Search the customer and update the customer’s “Master Appraisal” field to “Defaulter”. This field can be found in the “Extra Details” tab of the customer details page.
You may also create a new customer contact in the system with the sole purpose of maintaining a list [...]

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07 September 2009 ~ Comments Off

Loan Guarantors & Co-applicants

RiseMoney allows the user to attach one or more guarantors and co-applicants to a loan case. You have the freedom of searching and attaching an existing customer from RiseMoney to a loan case. This ensures that a built in network of interconnections develops and over time becomes easier to identify customers with existing known liabilities [...]

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07 September 2009 ~ Comments Off

Merging Customers

Sometimes due operator mistake or an improper de-duplication process (de-dedupe), duplicate customer can exist in the system.
It is possible in RiseMoney to merge two customers which you later determine as one. This process is only allowed to super admins.
From the Loan Console, click the link of ‘Merge Customer’ to get a list of all customers.
Search [...]

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01 September 2009 ~ Comments Off

Modifying or Deleting an Active Case

It is generally not possible to update or modify attributes of an activated live loan case. However, as a super user, administrator of the system, you may require to correct operational mistakes or delete a case in extraneous situations. It is strongly advised that this process should only be taken in extreme situations and the [...]

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01 September 2009 ~ Comments Off

Tele, Field and Document Verifications

Tele Verification and Field Verification is performed after a case application is received. Document verification is performed after the case is sanctioned.
The video below shows the process of making investigation reports i.e. Tele verification & Field verification for a pending loan application.
Search for the pending application by application number or customer. From the pending application [...]

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01 September 2009 ~ Comments Off

Sanctioning a Loan application

Credit manager must assess the application based on information provided and take a decision to sanction or reject the case. Credit manager take a holistic view of the application which includes looking at interest rate being offered, past credit history, field verification reports, tele verification reports, location of the customer and the type of vehicle [...]

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01 September 2009 ~ Comments Off

Rejecting a Loan Application

If a loan application does not meet NBFC’s credit policy requirements it would be rejected and thus eliminated from further processing.
Rejection may happen due to various reasons i.e. Poor credit history, Negative feedback from verifications, Low appraisal or even refusal from customer due to interest rates or terms.
The process of rejection simply involves clicking on [...]

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29 August 2009 ~ Comments Off

Rejecting a Sanctioned Loan Application

Although finance companies perform telephonic and field verifications before sanctioning a loan file, a sanctioned file can still be rejected due to various reasons such as negative reporting of documents, or refusal by the customer itself.
The process begins with searching for the loan case that has to be rejected. Simply, click the “Reject Case” button, [...]

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28 August 2009 ~ Comments Off

Creating a Loan application

This posts shows the process of creating a loan case for a customer.

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